David Bull QAM
Head of Education
NARU
DCBRNC
Salisbury
Wiltshire
We booked a Mercedes Viano from Your London Chauffeur to take our family to Buckingham Palace for an investiture. The service provided was superb with excellent and speedy booking, additionally great advice to ensure that we booked the right vehicle size with regular communication. On the day the car arrived early, was immaculate and the driver Clive could not have been more helpful or courteous. It was great to know that on such an important occasion that the travel arrangements were being organised by such professionals. Excellent service thoroughly recommended.
David Bull QAM Head of Education NARU DCBRNC Salisbury Wiltshire
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I was desperately looking for a place to have my Mercedes Viano cleaned at 8.30am on Sunday morning near Tooley Street, London. I came across a carwash that was empty. Now I know why! I asked the price to clean my Viano, the guy said £6, I asked him if that included cleaning the roof? You wouldn't believe it, but some car washes will not clean the roof of a Viano. When they had jet washed and used sponges to shampoo the vehicle they proceeded to dry and finish the vehicle. leaving the bonnet and the bottom including the door shuts still wet, the guy said ok boss! I told him that the car was still wet. He said I was to fussy for the £6. I asked him if he had a price for a good job and a bad job He then told me to F off. I pointed out that I had asked the price beforehand expecting a reasonable job to be done on my vehicle. I said it was up to him to give me a price and I would make a decision whether to have my vehicle cleaned or not.
So when you go to a car wash in Druid Street off Tower Bridge Road, London expect a price list of £6 for a bad job and £12 for a good job. You couldn't make it up! Not getting out of the car when collecting or dropping off the client
Arriving late to collect a client (Best to be to early) Not helping clients with their luggage Not introducing themselves or smiling when they arrive to collect clients Chauffeurs who haven't pre-planned their route and rely on their Sat-Nav Interrupting when clients are speaking with each other Talking to much Brown shoes don't go with dark suites Check shirts and flamboyant ties A suit that looks like it has been slept in Dressing casual, unless the client has requested it Smoking outside of the car and thinking the cigarette smell will not be noticed Bad personal hygiene Turning up with a car that hasn't been valeted Treat clients as you would wish to be treated I am sure there are many other things With clients who were testing their new super car. Another day in the life of a London Chauffeur.
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June 2018
Always expect the unexpected Time is never on your side Every journey starts when you turn the engine on The M25 Best University Never wait Where you have come from doesn't matter. What is important is where you are going If you don't know where you are going, best not to start the journey If it seems to good to be true it often is |